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Updated on: 01.08.2023
4ga Labs ("4ga Labs", "4ga", "us", "our" or "we") respects the privacy of its online visitors and users of its products and services and complies with the European Union General Data Protection Regulation ("GDPR") and the Privacy Shield Frameworks as agreed to between the US Department of Commerce and the regulatory bodies of Switzerland and the European Union.
4ga recognizes the importance of protecting information collected from the users and adopted this privacy policy to inform users about how we gather, store and use information derived from their use of 4ga products, tools, services, games, simulations, apps and websites referred hereinafter as 4ga Products.
This policy is current as of its last revision date. We reserve the right to change this privacy policy at any time. In the event we make material changes to this policy, such policy will be re-posted with date of modification on the top of the page. Therefore, please review this policy from time to time so that you are aware when any changes are made to this policy. Your continued use of 4ga Products after such change constitutes your acceptance of any such change(s), and if you do not accept any changes, you may choose not to use 4ga Products or opt out by sending us an appropriate notice. If you would like further information about any recent changes made, please let us know using the contact form.
Collection of Information
By using 4ga Products, users agree that 4ga collects and processes the personally identifiable information (as defined below) they provide by creating an account, by purchasing games or virtual items. 4ga will not share any personally identifiable information with other parties except as described in this policy. 4ga also processes anonymous data, aggregated or not, in order to analyze and produce statistics related to the habits, usage patterns, and demographics of users as a group or as individuals. Such anonymous data does not allow the identification of the users to which it relates. 4ga may share anonymous data, aggregated or not, with third parties.
Personally Identifiable Information
Information that can be used to uniquely identify a user such as name, address, or credit card number is "Personally Identifiable Information". If you are an EU user, "personally identifiable information" means "personal data" within the meaning of article 2 a) of the Directive 95/46 of 24 October 1995. You may be asked to provide personally identifiable information during the sign-up process, and then in connection with the use of 4ga Products. While 4ga collects personally identifiable information on a voluntary basis, for certain products 4ga's collection of personally identifiable information may be a requirement for access to the product or service or to process a user’s order.
Use of Personally Identifiable Information
Personally identifiable information is used internally by 4ga to deliver, develop and improve products, content and services, to which users have subscribed, and to answer users’ requests. In addition, 4ga may allow third parties performing services under contract with 4ga, such as order or payment processors or merchandise warehouse and fulfillment services, located in and outside the European Union, to access and use personally identifiable information, but only to the extent necessary to provide those services.
4ga may use personally identifiable information provided by users to send them information about 4ga, including news about product updates, contests, events, and other promotional materials, but only if the users agree to receive such communications. 4ga will not share any personally identifiable information with third parties for marketing purposes without your consent. When you create an account, we collect your email address and username, we may also collect your first and last name if you agree. 4ga has no obligation to keep private personally identifiable information that a user makes available to other users. (e.g. in multiplayer chat, posted comments and nickname).
We may also, consistent with your right and preferences, use personal data:
4ga may release personally identifiable information to comply with court orders or laws that require us to disclose such information. In the event of a reorganization, sale, or merger we may transfer personally identifiable information to the relevant third party with the user’s consent if required by law.
We may share personal information we collect within our family of companies. We also will share information with service providers that perform services on our behalf and under our instructions. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We also may share certain limited information, such as device identifiers, with advertisers and other marketing partners for purposes of gauging the effectiveness of advertising and other marketing strategies.
We may share information about you with your social network friends when you and they use the same social features of 4ga Products.
How long do we retain data
We store personal information for as long as we reasonably need it to fulfill the purposes for which it was collected. For example, if you register for our services and create an account, we will store your information for as long as needed to maintain your account and provide the services you requested. We periodically review the personal information we retain to determine whether continued storage is proper. We may share, or provide you with opportunities to share, information about you with other users of 4ga Products as described in this policy. We also provide services that allow our users to communicate with 4ga and each other, in which case personal information may be shared and account ID and player name may be displayed.
We are doing our best to enhance your experience on 4ga. Some data need to be kept forever. For example, the comment you posted or any other user voluntarily given public information is needed for the community. You can decide to deactivate/delete your account and we'll try to remove or make private all your activity on 4ga Products depending on your preferences. However we do not remove the data that interferes with other 4ga users, we anonymize it. For example, matches in which you played etc. because it will affect others' experience. Also, we have to store customer purchase records for up to ten years according to the tax law.
Children
4ga will not knowingly collect personally identifiable information from any person under the age of 13. 4ga encourages parents to instruct their children to never give out personal information when online. Parents who are concerned about the transfer of personal information from their children may contact us.
Cookies
This website does not use cookies. In order to calculate statistics we collect and store basic information such as timestamp, visited URL, your IP address, and basic browser information: browser version, preferred language, etc.
However other 4ga Products may use Google Analytics, cookies, and similar technologies to help users navigate the site, adapt the website to the needs of a user, make statistics, etc.
Cookies are small text files generated by the server, accepted by the browser, and saved to the disk for a limited time depending on the browser settings. In most cases, the time does not exceed 2 years. These files do not contain any personal information about you and cannot be used to identify an individual user. You can disable cookies by not accepting or changing your web browser settings. If you do not change these settings, you accept the usage of cookies on our sites.
Google Analytics is a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", to help the website operators analyze how visitors use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate the website for its users, in order to compile reports on website activity and to provide other services relating to website activity and internet usage for website operators. We use Google Analytics with IP anonymization enabled. Google will not associate the IP address transferred in the context of Google Analytics with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that in this case, you may not be able to use the full functionality of this website. Furthermore, users can prevent the collection of data about their use of the website (including their IP address) generated by the cookie, and the processing of data by Google, by downloading and installing the browser plug-in through the following link.
User Generated Content
4ga Products may provide chat, forums, or instant messaging tools to users. Any information that is disclosed in chat, or forums should be considered public information, and users who message one another may not know each other personally. 4ga has no obligation to keep private personally identifiable information that a user makes available to other users or the public using these functions. Users should exercise caution when deciding to disclose personal information in public forums. Users should also be aware that gameplay information disclosed during multiplayer gameplay (e.g. player name and current player statistics) is public and may be displayed to other users.
Storage and Security of Personally Identifiable Information
Personally identifiable information provided to 4ga will be collected, processed, and stored by 4ga. 4ga has taken reasonable steps to protect the information users share with us, including, but not limited to, the setup of processes, equipment, and software to avoid unauthorized access or disclosure of this information.
Corrections, Updates and Removal of Personally Identifiable Information
If you are concerned about the accuracy of personally identifiable information maintained by 4ga, or wish to review, access or correct it, or would like your personally identifiable information removed from 4ga's records or otherwise deactivated, please contact us. We may decline requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, or are extremely impractical.
Contacting 4ga
If you have any questions or complaints about this privacy policy or the privacy practices of 4ga, please contact us.
Have questions? Schedule a meeting or ask us anything!
Use contact form Write an emailWe are waiting for your message.
